A part of YahLive’s ongoing Customer Excellency (Customer First) programme, GlobeCast’s around-the-clock, real-time monitoring and detection services will enhance YahLive’s quality control, maintenance and incidence response capabilities for its growing channel bouquet.

 

The local monitoring and reporting initiatives will be based in GlobeCast’s regional monitoring center in Jordan Media City ( JMC ), in Amman, Jordan. GlobeCast’s global reach and JMC ‘s regional presence will result in detailed reporting that combines local expertise with global capabilities. GlobeCast is a subsidiary of France Telecom-Orange group.

 

The agreement was signed by Georges Baroud, CEO of GlobeCast Middle East, and Mohamed Youssif, CEO of YahLive.

 

Commenting on the new partnership, YahLive CEO Mohamed Youssif said:

 

"As the region’s HD television satellite platform, YahLive has become synonymous with ‘Pure HD’ and the company that is spearheading MENA’s SD-to-HD conversion in response to the accelerated demand for premium-quality HD television – partnering with global leaders like GlobeCast ensures that we deliver on our No. 1 commitment to television viewers and broadcast partners – to provide the best in service reliability, quality and customer service."

 

"Our solution offers YahLive the scalability and flexibility needed to meet its demands" said Georges Baroud, CEO of GlobeCast Near and Middle East. "GlobeCast is the first and only broadcast service provider to offer externalized monitoring services in the Middle East. In building this monitoring center, we were searching for an integrated system that could do everything a channel needed. Broadcasters are concerned about their services’ Quality of Service and are looking for professionals to help them."

 

YahLive’s mission is to address the rapidly growing HD television demand across the MENA region. It is a strategic joint venture between Al Yah Satellite Communications (Yahsat), and SES, one of the world’s most prominent satellite broadcasting companies. Starting operations less than one year ago, YahLive has already created an exclusive HD bouquet of more than 40 quality channels including GEM Sports TV, Russia Al Youm, Abu Dhabi TV, MBC, Cartoon Network Arabic and Saudi TV. By year-end 2012, YahLive’s bouquet will increase to 50 channels.

 

GlobeCast operates over a dozen teleports worldwide, delivering the equivalent of 1,000 television and radio channels. GlobeCast used its extensive knowledge and experience in the broadcast industry to develop this 24/7 monitoring center which will provide robust and secure service for clients in the region including satellite operators, broadcasters and TV channels. This service is part of a catalog of Value Added Services that GlobeCast has tested in its centers worldwide and is now beginning to implement in the Middle East.

 

 

A subsidiary of France Telecom/Orange, GlobeCast is a leading provider of media management and global content delivery services for broadcasters and content creators. With a secure fiber and satellite network connected to dozens of teleports, technical operations centers, and points-of-presence worldwide, GlobeCast manages and transports millions of hours of video and other rich media each year. An integrator of audiovisual technology and a full service provider, GlobeCast works with all the actors in the audiovisual chain from production companies to broadcasters, retail organizations, cinema chains, and more. The company provides on-site service from major news and sporting events for coverage in SD, HD, or even 3D. Present in Europe, the Americas, the Middle East, Asia, Africa, and Australia, GlobeCast is also an expert in international television markets, and works with new and established broadcasters to reach and secure distribution with leading pay-TV operators around the world.