Cathay Pacific to improve customer experience after its legacy infrastructure overhaul with Red Hat hybrid cloud technologies. Photo Credit: Cathay Pacific

Red Hat, a provider of open source solutions, has announced that Hong Kong-based international airline Cathay Pacific is using Red Hat solutions and services to transform its legacy infrastructure into a modern hybrid cloud architecture. Using Red Hat OpenStack Platform and Red Hat OpenShift Container Platform, Cathay Pacific created a more efficient and scalable platform for developing and delivering new services, and to address customer experience.

Digital capabilities are a critical function of Cathay Pacific’s business strategy for growth, with the heart of this initiative emphasizing a responsive and adaptable customer experience. Cathay Pacific’s legacy infrastructure and development process posed a challenge, making it difficult for the airline to maintain a high level of performance from its internal systems and customer-facing applications. Its existing systems were inflexible and time consuming to modify, forcing the company to handle an increasing level of technical debt dedicated to system maintenance and “keeping the lights on.”

Using Red Hat’s open standards-based and enterprise technologies, Cathay Pacific migrated from its legacy infrastructure to a hybrid cloud architecture, consisting of a private cloud environment that includes Red Hat OpenStack Platform which can provision workloads as needed into public cloud instances. Forming the bridge to the public cloud is Red Hat OpenShift Container Platform, which supports more than 50 consumer-facing applications. With Red Hat OpenShift Container Platform, Cathay Pacific is able to move applications in a more streamlined fashion across its hybrid infrastructure and is able to scale computing resources up and down as demand requires.