Air Niugini Boeing 767-300ER. Photo: Wikipedia

ITC Global was awarded a two-year contract renewal by Air Niugini to provide communications services to its corporate headquarters in Port Moresby, Papua New Guinea (PNG), via ITC Global’s Very Small Aperture Terminal (VSAT) solution. The agreement aims to ensure uninterrupted service supporting daily business operations and back-up connectivity for Air Niugini’s core business hub at Jacksons International Airport in Boroko, Port Moresby. Air Niugini, Papua New Guinea’s national airline, operates a fleet of more than 20 aircraft serving domestic and international markets in the Asia, Oceania, and Australia regions.

Since 2015, ITC Global has provided Air Niugini’s corporate headquarters with C-band service augmented by Ku-band backup. Over the course of the initial contract term, ITC Global’s service served as a failover in multiple instances of outages to the primary terrestrial communications link, becoming an integral part of Air Niugini’s connectivity plan. As part of the contract renewal, service will continue to be covered by 24×7 network monitoring and support by ITC Global’s Network Operations Center (NOC).

Outside of the original service scope, ITC Global has supported Air Niugini with ongoing network change efforts for business improvements, working closely with the customer in reviewing network design and conducting testing to validate changes before confirming for production.