Photo: BT

[Via Satellite 12-03-13] BT is beginning a new phase of investments into Asia Pacific, Turkish, Middle Eastern and African (AMEA) economies with the objective of accelerating its expansion in high growth markets. The company is launching more competitive capabilities in a number of countries and has hired more than 400 new personnel in these regions. These hires will be additional to the 600 positions announced earlier this year for BT’s Global Development Center in Bangalore and to the approximately 600 hires expected for BT’s new Global Shared Service facility in Kuala Lumpur announced in April.

New investments will go toward better infrastructure through five new IP and Ethernet Points of Presence (EPOP) starting with India and Turkey, four Network-to-Network Interfaces (NNIs) with the first in Indonesia, and an enhanced satellite capability to support remote coverage and disaster recovery. A new strategic service assurance center will be built in Malaysia, providing 24/7 incident management capabilities for complex contracts.

New value added services licenses will be sought in various countries, and portfolio capabilities in the fields of security, cloud, unified communications, mobility and contact centers will be bolstered. The expansion will also enable the delivery of field services directly in India, Singapore, Hong Kong, China, Japan, Turkey, Indonesia and South Africa.