ASCI is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States. The overall ACSI index factors in scores from more than 225 companies in 47 industries and from government agencies during the previous four quarters.

   The ASCI survey placed Dish Network above its main pay-TV competitor DirecTV, as well as Comcast, Time Warner and Charter in overall customer satisfaction. Dish Network also led the cable and satellite industry in call center and website satisfaction.

   “Customer satisfaction has been a big focus for Dish,” Dish Network CCO Bernie Han said in a statement. “We’re pleased to see that our efforts to deliver a best-in-class service experience are being recognized by our customers, but we know that we have a lot more room to improve.”