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[Satellite TODAY 03-19-10] Orbit Technology Group is expanding its service centers, bolstering its spare parts stocks, and is increasing its overall end-to-end service capacity, the company announced March 17.
The upgrades aim to increase Orbit’s customer experience by providing expanded support services, including new 24-hour call centers and an increased number of technical support teams
“Orbit’s focus on customer service is a critical aspect of our long term commitment to our customers and our continued global growth. Providing a complete customer experience underscores our belief that at Orbit, product excellence reflects all aspects of our client’s interaction with every solution we provide,” Orbit CEO Avi Cohen said in a statement.
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